It gets difficult to coordinate in a diverse team sometimes. They were never up to date and we had to schlep pounds of paper whenever we would visit a customer or factory.The to-do feature of basecamp has been a great help. “We are open 7 days a week, there are two to four shifts a day.While it's sometimes initially seen as a hinderance, the benefits become obvious to the client every time, making everyone's lives easier.” “We always know the status of tasks and to-dos in our projects.We can quickly see if the results are in from the study or test that we were performing, so we know when it is time to move on to the next step.With Basecamp, I'm able to focus on developing new content and tools.We're a bunch of audio nerds and have a weekly prompt to post audio related info - its a great way to keep up with the industry, nerd out with the team and develop ideas for content and even products.” Before Basecamp, we did this all over email and some terrible half-baked wiki software — super-inefficient.)If you weren't a part of a project from the beginning or if you have been absent, you have one place to go to catch up on all the files, events, action items, and messages.
I live by deadlines and I love how the calendar reminds of those deadlines. If we all worked in NYC and I was on the 11th floor and you were on the 12th floor - we might never see each other all day long!
“We use Basecamp to manage our projects, but just as important are tracking and manage "tasks" that we perform for our clients.
All one off requests are added to an overarching project that we create on an annual basis.
Basecamp gives our international sales force a chance to bounce challenges off of each other.
New sales reps can learn from the veterans by either searching old posts for similar information or by posting new threads for collaborative feedback.