Until no login attempts have been made for an hour, the account will remain locked.
If you try to log in any sooner than one full hour has passed, then you will reset the timer on the lock out. Instead, in order to set your account for deletion, an administrator-level staff member has to do so manually.
Password requests have the following sequence: In the event you do not receive either email, after a couple of hours, you can use the contact form to request that we manually reset your password.* If the email you provide is not connected to the account you're trying to get a reset for, we may ask for further proof that the account belongs to you.
* If you are able to log into your account, please do not use that contact form to request help, with other problems.
To file an account deletion, send in a Helpdesk ticket from the account you want deleted, and request as such (you need to be signed in, we do not accept account deletion requests from email/offsite/other account tickets). However be advised, there are some rules about account deletion: PLEASE HAVE AT LEAST ONE PROFILE ON THE ACCOUNT THAT YOU WANT DELETED, BECAUSE YOU WILL NEED IT TO FILE A TICKET FROM (please bear in mind that a PROFILE is not the same as ACCOUNT, you make multiple profiles ON an account).
You may use a blank throwaway name for a profile on your account, as the profile will be deleted anyway with the full account once it is processed by an admin (so you don't need to do it).
(You may also review your own pending requests here.) In F-Chat, type /ignore Their Name.
They may have one of your alts on their notes blocklist, or on their chat ignore list.
Placing a user on ignore (Or being placed on ignore yourself) will automatically put the account in the associated blocklist.
Once a user has been ignored, any attempt to contact the person who placed the ignore will be in violation of the rules. It is not possible to ignore global moderators, nor should you ignore the moderator of a room you wish to remain in.
Placing moderators on ignore prevents them from being able to do their job, with regard to your character, and if you have ignored a room moderator, they are strongly encouraged to ban you from any rooms they moderate.