Not all matches will work out, but our active feedback loop enables us to work with you to get the results you want.
While we encourage you to meet other singles in a variety of ways, we believe our matchmaking gives you a safer experience compared to online dating.
This is especially true when it comes to finding love.
It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.
When you participate in our proactive feedback process, our team hears your constructive feedback on what you like on your dates and what maybe didn't click.
Over time we learn more about you and what you are really looking for in that special someone.
For any complaints and enquiries you may contact us here.