The sender may be listed as a full phone number, or as an SMS Short Code.This particular example came from the SMS Short Code 707-65.An SMS Short Code is an abbreviated number, or alias, used for SMS (text) messages.While scam text messages are nothing new, they are picking up in numbers lately. The first thing you’ll want to do is reply STOP to the text message.Besides the well-developed and customizable live chat solution, Customer360 also offers in-app support, audio/video calling, screen sharing, CMS integrations and a lot more.Here is a list of features offered by Customer360 Live Chat that you may find useful.Advanced Reporting: Track, measure and improve your performance with detailed analytical reports and interactive dashboards.Have you ever gotten a text message that is obvious spam, and it’s asking you to reply STOP to cancel, but you’re hesitant to do so knowing that you may confirm your identity to the spammer?
Hardware circuit is interference and is EMC compatible, making sure that the machine operate in any surroundings.
Rich Routing Rules: Automatically assign the right chats to the right agents based on rule-based functionality.
Customization: The widget is completely customizable. Create a more brand relevant look by modifying the look and feel of the widget, as well as features like pre-chat forms, badges and widgets, etc.
Zero Setup: The chat solution is embeddable and can be set up in less than a minute. Multi-Platform Coverage: The live chat offers extensive compatibility with several browsers and operating systems making it easy to engage with customers from web and mobile.
Canned Messages: A single message can be crafted and inserted into responses to similar queries.